Privacy Policy

At Pivot and Purpose, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, www.ptphealth.com or use our services.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

Visit our Website and fill out forms (e.g., contact form or appointment request form).
Contact us via email, phone, or other communication methods.
Use our services, including therapy sessions or consultations.

The types of personal information we may collect include, but are not limited to:

Contact Information: Name, email address, phone number, and address.
Health Information: Information you choose to share with us in therapy sessions or through forms related to your care (e.g., medical history, mental health information).
Technical Information: IP address, browser type, and usage data (e.g., pages visited, duration on the Website).

2. How We Use Your Information

We may use the information we collect from you in the following ways:

To communicate with you regarding appointments, services, or inquiries.
To provide, improve, and personalize our therapeutic services.
To process payments for services rendered.
To maintain compliance with legal and regulatory requirements.

3. Sharing and Disclosure of Information

Your personal information is treated with the utmost confidentiality. We do not sell, rent, or trade your information to third parties. We may share your information under the following circumstances:

With Your Consent: We may share information with your consent or at your direction.
Service Providers: We may share information with third-party service providers who assist us with administrative, technological, or clinical services. These providers are required to maintain confidentiality and security standards.
Legal Requirements: We may disclose information if required by law, such as to comply with a subpoena, legal process, or regulatory requirement, or to protect the rights, property, or safety of Pivot and Purpose, our clients, or others.

4. Confidentiality of Health Information

As a therapy practice, we are required by law to protect certain information about your health (Protected Health Information or PHI) under the Health Insurance Portability and Accountability Act (HIPAA). Your PHI will be used or disclosed only in accordance with our Notice of Privacy Practices, which you can review [here] (link to your Notice of Privacy Practices).

5. Security of Your Information

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, please be aware that no security measures are perfect or impenetrable. We cannot guarantee the security of your information transmitted to us via electronic means, and you do so at your own risk.

6. Use of Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on our Website. Cookies are small files placed on your device that help us understand how you use our Website. You can choose to disable cookies through your browser settings, but doing so may affect your ability to use certain features of the Website.

7. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

8. Your Rights

You have certain rights regarding your personal information, including:

Access and Update: You can request access to or update your personal information.
Opt-Out: You may opt-out of receiving communications from us at any time by contacting us at admin@ptphealth.com 954-890-2295.
Deletion: You may request that we delete certain personal information, subject to our legal and professional obligations to retain records.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18 without parental consent. We do not knowingly collect personal information from children under the age of 13. If you believe we have collected information from a child under 13, please contact us so that we can delete the information.

10. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting to our Website. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our practices, please contact us at: admin@ptphealth.com